Delivery terms can be so confusing, that's why we've tried to keep things as simple as possible with our delivery tariffs.
Dry Goods Delivery
Dry Goods shipping comes in 2 options;
Small Goods - £2
Large Goods - £5
Orders are sent using Royal Mail or via secure courier services.
Orders are dispatched Monday-Friday and we aim to dispatch all orders within 24h of ordering. If you have a preferred delivery day, please note when ordering or contact us and we will do our best to accommodate your request.
Frozen Foods Delivery
Frozen Delivery - £15 Flat Rate.
Orders over £125 qualify for FREE shipping.
Order before 1pm for same day dispatch. Alternatively, send us a message prior to ordering and we can accommodate a desired delivery day.
Frozen food orders are sent via Parcelforce on a next day service before noon as standard - orders are packed in Polyboxes and supplemented with Frozen Ice Packs to keep your order at optimum frozen temperatures.
Frozen Orders are subject to a minimum order value of £20 - this is to ensure we are able to keep your feeder items frozen in transit.
Please ensure someone is able to receive and sign for your order, we will not be held liable for goods spoiled by missed deliveries.
Please note - we are not open to the public nor a traditional retail store - however, you may collect your order from us in Southampton, UK via appointment only.